Testimonials and What our customers have to say
I work very hard to make sure that my customers are happy with my Customer Service and the Bidets
they buy from me, and as a result, I get a lot of great feedback. If you would like to leave your thoughts, please send me an email and I will be happy to post them here.
Good morning Mike,
Just received my Bio Bidet BB-2000 and had it installed yesterday. I love, love, love it!
I was afraid that the seat would look clumsy and deter from my decor but that is not the case. Not that this should be important over the functionality of the seat. Everything the Bio Bidet states in regards to how it works is accurate and far exceeds my expectations.
As I mentioned to you, I have never used a bidet but due to a problem I a urgently experiencing, the Bio Bidet was a solution that I thought may help my situation. After using it for only two days, already I know I have made a good decision choosing this product over the many others I researched.
Also, it was very helpful to me being able to talk to you directly about my needs and which bidet seat would work best. For the small extra cost over the other Bidets, I am very glad I upgraded to the Bio Bidet. It is terrific, was easy as pie to install, and I am totally satisfied with my choice, and your help and service.
Thanks again for everything!
Karen in Pennsylvania 10/16/2013
I want to thank you for my Bio Bidet BB-1000. It works great. I have heard of this product and have contemplated purchasing one. Your service and recommendations has made me a very satisfied and happy client. Five stars for BB-1000 and the Bidet Toilet Seat Store.
Anthony in California
Thank you very much for the prompt service, advice and delivery of my new Bio Bidet BB-1000. You were 100% on target with the problem of the Toto. The new one is already installed and working, it is the right size for my tush, lol, you were just so right on target. As I said to you, this is not the first and hopefully not the last order from me. You are the best. Thank you again.
We purchased a BB-1000 seat from you last December and had it installed in the Spring when we had our main bath totally remodeled. It is fabulous. My wife loves it so much she wishes we had bought one years ago. I have enjoyed its use a number of times also. She wanted to be sure we e-mailed you a thank you.....
I sent my sister Coway BA13 bidet to help ease her pains from cancer, and it is working! She uses her unit just to gain relief, as well as the normal use, and it is the only relief she is experiencing. Thank you for all of your help.
Maybe you should send proctologist's and oncologists brochures, surprisingly, it's not thought of in those areas.
Thanks again, be well...
Stacey Murphy 5/11/2012
We finally got our bathroom renovated, and installed the beautiful new Infinity bidet seat. I have been using it for a couple of weeks, and rate it as one of the best purchases I have ever made! For those times I just cannot be at home.
I am so impressed, that I will probably order another unit for our vacation home in Wisconsin.
Thank you for your help and recommendations.
All the best,
Chris Nelson 4/23/2012
I have done some business travel to China and really loved the bidet in the hotel I stayed at in Shanghai. It was a Toto Washlet brand and had planned to purchase that brand. As I did more research, I felt like the Bio Bidet BB-1000 was a better value. My wife is an occupational therapist at a hospital here in Buffalo, NY and works with patients that may have injuries or disabilities that may limit their ability to do basic hygiene. Just in the last week, she recommended a bidet, specifically the Bio Bidet BB-1000 to one of her patients.
The Infinity XLC 2000 Bidet Toilet Seat arrived today, and I just installed it. I'm sure you hear this all the time but I'm asking myself "why didn't I get one of these before?" I love it. I'm going to recommend a bidet seat to my parents and I'll encourage them to order from you. My favorite feature is the sweeping action of the wash nozzle. The sweeping action really does a great job at what the bidet is designed to do. My fiancé and her daughter also obviously enjoy the feminine wash nozzle too.
The installation of the unit was very easy and one truly does not need to be a plumber to install one of these bidet seats.
Thanks for the fast shipping and great customer service.
First I would like to say how helpful, knowledgeable and friendly Mike is. He really takes his time and answers all your questions and you don't have to feel embarrassed asking them. I have been buying bidets from him for over 3 years now and I have been extremely happy with each one. I purchased this HomeTech HI-1000 Bidet Seat and I love it. But I would recommend stepping up to warm water unless you live in a warm climate.
I LOVE THIS TOILET SEAT BECAUSE IT SNAPS OFF FOR EASY CLEANING. The toilet seat is comfortable and the water jet is just right. I don't know of any other brand that you can remove the seat so easily. You don't have to check his prices to see if you can find a better deal because he definitely has the best prices around.
Thank you very much for the great service. It’s refreshing to have old fashioned service in this modern world that makes you feel welcome. We look forward to installing this and will have no issues using your fine service again when we are looking for our next bidet.
I will also contact you when and if any spare parts are required. Well done. It really was a pleasure doing business with The Bidet Guy. Thanks again for being so thorough with our order and shipment.
Embleton, Western Australia
Thanks Mike. I am looking forward to receiving it... and by the way, it was a pleasure doing business with you! You have been so kind and helpful....Thank you.
Hi Mike. I've been pretty busy since our last communique but wanted to let you you know that I received the replacement seat and travel bidet as you had promised. Both are brand new and I am very pleased at how quickly you resolved this.
Also, I wanted to comment about my purchase-experience with your company. Let me say that I like the Bio-Bidet 1000 better than my Kohler C3 that had cost twice as much. I was initially concerned that Bio Bidet would be lower quality than Kohler. It's not. In fact, a few features surpassed Kohler, namely that Bio Bidet has 5 settings on most functions compared to only 3 for Kohler. Bio Bidet's enema function is entirely absent on the Kohler. And finally, the warm air dryer is much more robust on the Bio Bidet. Kohler's dryer was so wimpy (and so warm) that I'd skip it altogether preferring to drip dry rather than wait.
I'd like to also say that it was nice doing business with you. If I had made this purchase through Amazon.com, there would have been no "person" I could have addressed my questions to or that would have made sure I was happy with everything. I will recommend your company to my family and guests that are sure to ask me about my cool toilet with the heated seat…
Thanks again, Mike.
Hello! Well, my Coway BA13 Bidet was just installed
on Friday and I do not know how I ever managed without it! I am going to get
my neighbor over here to try it and I know she will love it. You were wonderfully
helpful and I am really getting the hang of this new device. Even in this
warm weather, I feel fresh and clean. It is a “delicate” subject
for many folks, but it is a wise invention!
Thank you again for all of your help. Your customer service is excellent!
Santa Ynez, CA
Well, I got the round BA-13 Bidet and installed it - a very simple process. And it fits my Kohler San Raphael elongated model quite nicely. The elongated BA-13 Bidet would have been too long, so the round one was definitely the right choice.
And the unit works perfectly and I am very happy with its performance. Thanks for answering all my questions so quickly, doing business with you was a great experience in every way.
Mountain View, California
I wanted to tell you that my new Coway BA13 bidet seat is the best money I have ever spent! I adore it and have discovered that one of my friends also would love to own a bidet seat too so I've given him your card. I hope he contacts you in a couple of months when he moves into a new home he just bought.
Thanks again for such great service.
Take care and stay well,
Redwood City, CA
Thank you very much for the great service and the friendly shopping
experience while at the same time providing some of the best prices
I will make sure to return to your site for all my future bidet needs
and will also refer friends and acquaintances who might be interested
in bidet seats themselves.
My COCO arrived right on time. Installed easily as you said. Does exactly what it's meant to do.
Thank you, Great service.
Mike! Yes!! I'm definitely enjoying my COCO, especially on cold mornings!
Thanks for your thoughtfulness and generosity.
Thank you and a very happy and prosperous New Year to you.
We were able to hook up the bidet without the assistance of a plumber or electrician. Very simple and we love it. Thank you so much for your patience and assistance.
It has been nearly a year since I purchased a bidet from you. You may remember you strongly recommended the one made by coco. I just want to tell you how much both my wife and I like the unit. We did not get the "remote" option and I am happy with that decision. I was one of those guys who always made jokes about men using bidets. You know the comments like upside down showers etc. I purchased it for my wife because of all the urinary track infections she was getting and her doctor thought that a bidet may help to prevent them. I never thought that I also would be using it as much as I am doing so. For years I have been bothered by bleeding hemorrhoids and since I am using the bidet my symptoms completely disappeared. I am sure I still have hemorrhoids but I am not experiencing the discomfort associated with them as I did before.
Thank you, Mike. It was really helpful that you took so much time to answer all my questions when I called yesterday before I ordered.
Jeff, San Antonio, Texas
The BA13 works just as advertised! This is the second day we've used
it, and both of us are already feeling cleaner and less chafed. :-) I
had to get used to sitting fully on the whole seat, versus sitting
somewhat forward on the seat, in order for the front and back cleaning
cycles to hit the intended targets. The drying cycle is definitely
faster if you lightly pre-dry yourself first with toilet paper; this
is also a good check to see if one cleaning cycle was enough. I think
the biggest advantage to the Coway versus the others is the instant
water heater, so you don't have to worry about running out of water if
multiple wash cycles are needed or desired. The deodorize button is
shockingly effective as well!
Installation was easy, although we hit a small snag -- it turns out
the instructions were wrong, that the water splitter goes on the
bottom of the toilet tank, not on the water valve. Many, many thanks
to Mike, who replied to my email with an email *and a phone call* on
Christmas Eve! One could not ask for a finer human on this planet.
Mike, you're awesome, I'm going to promote your website and the fine
products it offers to everyone who will listen! :-)
-Cleo & Marc in Los Angeles, CA
Got our order today which is a COCO 6035R, and installed it in less than 30 minutes. A good DIY product. Looks great, works great.
We chose to install a bidet seat after our vacation in Japan where it is unusual not to see a bidet. The idea of using water instead of paper just made better sense. You are cleaner, it is less irritating, and certainly greener.
It was not easy to choose a brand sight unseen. I do thank you for the personal attention you gave us over the phone. The COCO quality is apparent, and your price was excellent.
I think I would have bought one just for the warm seat.
John and Carole Lawson
I just wanted you to know that both my husband and I love the Daewon DIB 1500R bidet toilet seat, we have had it six months now and don’t know why we waited so long to purchase one. Both of us have had back surgery and I have arthritis in my neck and shoulders. All of these ailments make it hard at times to twist to wipe so the bidet toilet seat saves us both much pain and stress plus we feel a whole lot cleaner without having to use wet wipes.
I chose this unit because of it’s enema feature. I am on pain medication that causes constipation and I had resorted to doing enemas on a fairly regular basis which were painful because of the positioning and preparation but now I can do it easily and comfortably and without risk of a mess. In fact most times I only need to use the wash feature and it provides that little bit extra amount of stimulation I need to get me going.
I really can’t understand why anyone would object to owning or using one, it is much more sanitary than wiping alone, to me it would be like refusing to have a shower. In fact everyone who has visited our home has tried it out and loves it even my husband’s father. I even had one friend take a picture of it so she could show her mother. If you have any business cards I would love to have a few to hand out to all the people who use mine and are interested in purchasing one. And Mike thanks again for providing really great customer service, It seems that today it is a dying art and you went beyond my greatest expectations.
Deb from BC Canada
Thank-you very much. You are great to deal with. Have a fabulous week!
Hi Mike, I wanted to let you know I got your phone message. The Coway BA13 bidet seat was delivered in perfect order and it works great! We had a Toto Jasmin previously so the installation was easy. This is way better than the Toto washlet. Thanks again for the great service!!
Thanks again!! MelinaSeattle, Washington
Mike, wow, thanks for all your co-operation and initiative in processing
this order. You are an example of a first-class merchant and I'm glad to
have discovered you through your site. FYI, I had investigated another site
and I called them to check on shipping costs. The guy I spoke to did not
seem knowledgeable about the product but said he would email me the
shipping costs. I never received any, so among other things. It was in
moving on from them that I discovered your site. And I'm glad I did.
Thanks again, I'll let you know how it all works out.
I got it today. I would have had it 2 days ago but I was out of town. All I
had to pay was $34.91 Canadian for brokerage so that worked out great. Thank
you very much for the speedy delivery and wonderful customer service. I
can't wait to get it installed and try it out. It has been a pleasure doing
business with you and if this works as well as I hope it will I plan on
purchasing another one for my daughter-in-law.
British Columbia, Canada
I am the mother of a 19-year-old autistic daughter. She can go to the bathroom by herself but, we have been unsuccessful in teaching her to wipe herself. This dilemma is not good for her as far as self help independence and has put quite a restriction on our family. I had thought about a bidet as a possible solution but my brain was wired to the traditional stand-alone bathroom bidet unit. I decided to try and do an internet search for bidets. Much to my surprise there exists a myriad of bidets in quite an array of shapes, models and sizes. Who knew this big bidet world existed - I was amazed! I didn’t even have to remove my toilet. All I had to do was replace the seat. I began my search - the unit had to have warm water so as to make this ‘introduction’ pleasant, it had to have two wands (front and posterior), it had to have a blow dryer and the control pad had to be easy to understand (one button operation). I found all these requirements in the COCO 6035RB. Of course my internet search provided lots of websites which sold bidets but the one I found that was the most helpful was www.bidet-toilet-seat.com . On this website I was allowed to see many different bidet models from various companies with very easy navigation and included pictures, videos and testimonials.
After finding the model, that I thought met all my requirements, I called the number on the webpage and spoke to Mike Farris (Mr bidet-toilet-seat.com himself). I told Mike I had an American Standard Hamilton toilet and asked if the COCO 6035RB would fit. He did some research and said he thought it would but he would call the manufacturer to make sure. He called back that same day and said that Bio Life Technologies(the manufacturer) said it should fit the Hamilton. When you buy a bidet you cannot return it, if it is opened, so Mike told me that if the bidet did not fit he would take it back. Well, that was a win-win for me. I ordered the bidet from Mike and anxiously awaited its arrival.
The bidet arrived and I was excited to attach it. I read all the installation instructions and hooked up the water, attached the mounting bracket and plugged it in. Now the moment of truth, did it indeed fit the Hamilton toilet - no. Unfortunately, due to a manufacturing defect the holes for the seat were too close to the tank and the bidet would not slide back far enough to click into place. Oh no. I called Mike and he was equally disappointed. We had several phone calls where we schemed different ways to make this unit work. The manufacturer was also willing to try different things and was very helpful. All the while Mike was still willing to take the bidet back. Finally, I decided to replace the toilet with another American Standard model (the Cadet). I then fitted the COCO to the Cadet and voila - we had our bidet. We are in a training period but so far the bidet is working great for my daughter. It will eventually give her self care independence and allow us (her family) more independence as well. Not only will she be able to take care of her bathroom needs by herself, but she will be much cleaner and healthier.
I can’t say enough about Mike and the Bio Life Technologies company. Mikes willingness to stand behind his word showed great character and commitment to his customers and their satisfaction.
Thank You Mike!
My Bidet Story
Bidet Toilet Seat Home Page