Testimonials and What our customers have to say

I work very hard to make sure that my customers are happy with my service and the Bidets
they buy from me, as a result I get a lot of very nice comments.
If you would like to leave your thoughts please send me an email and I
Will be happy to post them here.

Hello Mike,

Well, I got the round BA-13 Bidet and installed it - a very simple process. And it fits my Kohler San Raphael elongated model quite nicely. The elongated BA-13 Bidet would have been too long, so the round one was definitely the right choice.

And the unit works perfectly and I am very happy with its performance. Thanks for answering all my questions so quickly, doing business with you was a great experience in every way.

Best regards,

Oliver
Mountain View, California
8/17/2010

Hi Mike,

I wanted to tell you that my new Coway BA13 bidet seat is the best money I have ever spent! I adore it and have discovered that one of my friends also would love to own a bidet seat too so I've given him your card. I hope he contacts you in a couple of months when he moves into a new home he just bought.
Thanks again for such great service.
Take care and stay well,
Nancy

Redwood City, CA

4/25/2010

Thank you very much for the great service and the friendly shopping
experience while at the same time providing some of the best prices
out there.

I will make sure to return to your site for all my future bidet needs
and will also refer friends and acquaintances who might be interested
in bidet seats themselves.

Cheers,
Mike

Montreal, Canada

4/14/2010

Hello Mike,
 
My COCO arrived right on time. Installed easily as you said. Does exactly what it's meant to do.
Thank you, Great service.
Best regards,
 
Peter
Sydney, Australia
1/11/2010

Mike!  Yes!! I'm definitely enjoying my COCO, especially on cold mornings!
Thanks for your thoughtfulness and generosity.
 
Angela,
Coronado, CA
01/05/2010

Thank you and a very happy and prosperous New Year to you.  
We were able to hook up the bidet without the assistance of a plumber or electrician.  Very simple and we love it. Thank you so much for your patience and assistance.
Sincerely,
Carol
Ventura, CA
01/04/2010

The BA13 works just as advertised! This is the second day we've used
it, and both of us are already feeling cleaner and less chafed. :-) I
had to get used to sitting fully on the whole seat, versus sitting
somewhat forward on the seat, in order for the front and back cleaning
cycles to hit the intended targets. The drying cycle is definitely
faster if you lightly pre-dry yourself first with toilet paper; this
is also a good check to see if one cleaning cycle was enough. I think
the biggest advantage to the Coway versus the others is the instant
water heater, so you don't have to worry about running out of water if
multiple wash cycles are needed or desired. The deodorize button is
shockingly effective as well!

Installation was easy, although we hit a small snag -- it turns out
the instructions were wrong, that the water splitter goes on the
bottom of the toilet tank, not on the water valve. Many, many thanks
to Mike, who replied to my email with an email *and a phone call* on
Christmas Eve! One could not ask for a finer human on this planet.
Mike, you're awesome, I'm going to promote your website and the fine
products it offers to everyone who will listen! :-)

-Cleo & Marc in Los Angeles, CA

11/26/2009

Dear Mike,

Got our order today which is a COCO 6035R, and installed it in less than 30 minutes.  A good DIY product.  Looks great, works great. 

We chose to install a bidet seat after our vacation in Japan where it is unusual not to see a bidet.  The idea of using water instead of paper just made better sense.  You are cleaner, it is less irritating, and certainly greener.

It was not easy to choose a brand sight unseen.  I do thank you for the personal attention you gave us over the phone.  The COCO quality is apparent, and your price was excellent.

I think I would have bought one just for the warm seat. 

Thanks again,

John and Carole Lawson
Seattle, WA

 Mike,
 
I just wanted you to know that both my husband and I love the Daewon DIB 1500R bidet toilet seat, we have had it six months now and don’t know why we waited so long to purchase one. Both of us have had back surgery and I have arthritis in my neck and shoulders. All of these ailments make it hard at times to twist to wipe so the bidet toilet seat saves us both much pain and stress plus we feel a whole lot cleaner without having to use wet wipes.
 
I chose this unit because of it’s enema feature. I am on pain medication that causes constipation and I had resorted to doing enemas on a fairly regular basis which were painful because of the positioning and preparation but now I can do it easily and comfortably and without risk of a mess. In fact most times I only need to use the wash feature and it provides that little bit extra amount of stimulation I need to get me going.
 
I really can’t understand why anyone would object to owning or using one, it is much more sanitary than wiping alone, to me it would be like refusing to have a shower. In fact everyone who has visited our home has tried it out and loves it even my husband’s father. I even had one friend take a picture of it so she could show her mother. If you have any business cards I would love to have a few to hand out to all the people who use mine and are interested in purchasing one. And Mike thanks again for providing really great customer service, It seems that today it is a dying art and you went beyond my greatest expectations.
 
Regards,
Deb from BC Canada

 Hi Mike,
 Thank-you very much. You are great to deal with. Have a fabulous week!
 Myles
 Alberta, Canada

 Hi Mike, I wanted to let you know I got your phone message. The Coway BA13 bidet seat was delivered in perfect order and it works great! We had a Toto Jasmin previously so the installation was easy. This is way better than the Toto washlet. Thanks again for the great service!!

Mike, wow, thanks for all  your  co-operation and initiative in processing
this order.  You are  an example of a first-class merchant and I'm glad to
have discovered  you through your site.  FYI, I had investigated another site  
and  I called them to check on  shipping costs.  The  guy I spoke to did not
seem knowledgeable about the  product but said  he would email me the
shipping costs.  I never received  any, so  among other things.  It was in
moving on from them that I discovered  your site.  And  I'm glad I did.
 
 Thanks again,  I'll let you know how it all works out.
 
 Tom,  
 Kamuela, Hawaii

I got it today. I would have had it 2 days ago but I was out of town. All I
had to pay was $34.91 Canadian for brokerage so that worked out great. Thank
you very much for the speedy delivery and wonderful customer service. I
can't wait to get it installed and try it out. It has been a pleasure doing
business with you and if this works as well as I hope it will I plan on
purchasing another one for my daughter-in-law.
Take care,
Deb

British Columbia, Canada

I am the mother of a 19-year-old autistic daughter.  She can go to the bathroom by herself but, we have been unsuccessful in teaching her to wipe herself.  This dilemma is not good for her as far as self help independence and has put quite a restriction on our family.  I had thought about a bidet as a possible solution but my brain was wired to the traditional stand-alone bathroom bidet unit.  I decided to try and do an internet search for bidets.  Much to my surprise there exists a myriad of bidets in quite an array of shapes, models and sizes.  Who knew this big bidet world existed - I was amazed!  I didn’t even have to remove my toilet.  All I had to do was replace the seat.  I began my search - the unit had to have warm water so as to make this ‘introduction’ pleasant, it had to have two wands (front and posterior), it had to have a blow dryer and the control pad had to be easy to understand (one button operation).  I found all these requirements in the COCO 6035RB.  Of course my internet search provided lots of websites which sold bidets but the one I found that was the most helpful was www.bidet-toilet-seat.com .  On this website I was allowed to see many different bidet models from various companies with very easy navigation and included pictures, videos and testimonials.

After finding the model, that I thought met all my requirements, I called the number on the webpage and spoke to Mike Farris (Mr bidet-toilet-seat.com himself).  I told Mike I had an American Standard Hamilton toilet and asked if the COCO 6035RB would fit.  He did some research and said he thought it would but he would call the manufacturer to make sure.  He called back that same day and said that Bio Life Technologies(the manufacturer) said it should fit the Hamilton.  When you buy a bidet you cannot return it, if it is opened, so Mike told me that if the bidet did not fit he would take it back.  Well, that was a win-win for me.  I ordered the bidet from Mike and anxiously awaited its arrival.

The bidet arrived and I was excited to attach it.  I read all the installation instructions and hooked up the water, attached the mounting bracket and plugged it in. Now the moment of truth, did it indeed fit the Hamilton toilet - no.  Unfortunately, due to a manufacturing defect the holes for the seat were too close to the tank and the bidet would not slide back far enough to click into place.  Oh no.  I called Mike and he was equally disappointed.  We had several phone calls where we schemed different ways to make this unit work.  The manufacturer was also willing to try different things and was very helpful.  All the while Mike was still willing to take the bidet back.  Finally, I decided to replace the toilet with another American Standard model (the Cadet).  I then fitted the COCO to the Cadet and voila - we had our bidet.  We are in a training period but so far the bidet is working great for my daughter.  It will eventually give her self care independence and allow us (her family) more independence as well.  Not only will she be able to take care of her bathroom needs by herself, but she will be much cleaner and healthier.

I can’t say enough about Mike and the Bio Life Technologies company.  Mikes willingness to stand behind his word showed great character and commitment to his customers and their satisfaction.

Thank You Mike!
Lorraine Alles
Dallas, Pennsylvania

 I just love my COCO Bidet, I wished I would have known about Bidets long before. For me, this was a life changing experience.

What I mean is, I had some issues with itching and as soon as I started using the bidet the itching went away. Now I sleep much better.

Mike Farris - Owner of the Bidet Toilet Seat Store

Santa Barbara, CA

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